The Notification function allows Solo Platform users to send a notification to a specific or to all Solo Mobile app users. Users receive and can acknowledge any given notification as required.
Note: A Solo Mobile app user does NOT have to be active to receive messages.
The following procedure relates to viewing and acknowledging messages received.
- Message notification
A message notification will show as both a Solo Icon in the mobile devices Header Bar and Alerts (in whatever format the device is configured for).
- Tap the notification to access the Solo Mobile App
Result: The app will open on the default Solo Mobile landing page.
Note: From the landing page and from within an Active Session, the message notification will display against the Notifications Icon as an Orange Dot.
- Tap the Notifications Icon.
Result: Notifications will open displaying all new and existing messages.
Acknowledge the Notification
Acknowledging the notification updates Solo Platform that it has been received and read.
- Tap the new message to send an acknowledgement.
Result: The Acknowledge Confirmation message will display.
- Tap Acknowledge to confirm.
Result: The notification screen will re-display with an Acknowledged Icon against it.