We have had a temporary unexpected outage on our Melbourne IT BI server with outages recorded between 8.15pm 24/02/20 and 8.46am NZST 25/02/20. This affected users whose Vault URL contains -02.
The service is now back up and running. We apologise for the inconvenience that was caused by this.
If you continue to have any further issues please raise a ticket with our Support team and we will investigate further.