Solo Mobile App can constantly monitor you whilst driving and is able to detect if a collision occurs, automatically triggering an Alert in case the User is hurt. This video explains how this occurs, and what happens after the Alert is raised.
You will learn how to:
- Understand when Collision Detection is enabled
- Optionally enabled the 'Collision Detection Always-On' feature
- Identify a collision alert being triggered
- Confirm that help is needed, triggering the alert
- Confirm that help is not needed, deactivating the alert
- Identify whether a video recording was triggered
Collision Detection is only available where your Organisation is subscribed to the optional SoloDrive feature. It works automatically when you are in-session with a profile that enables this feature or when you have enabled the 'Collision Detection Always On' feature, provided your Organisation has not disabled Alerts.
In addition, you must have already:
- Installed the Solo Mobile app (click here to learn how)
Important to note: The following conditions can adversely affect collision detection:
- Poor GPS coverage
- Poor cellular coverage
- Poor internet speed
- Airplane mode activated
- WiFi disabled
- Location services disabled or location permission denied
- Battery saver mode enabled (Android only)
- Background restrictions enabled (Android only)
- WiFi scanning disabled (Android only)
- "Always Allow" Location permission not selected (iPhone only)
Note: Collision detection will only be triggered if the vehicle involved is moving at a minimum 32 kph (20 mph). Therefore a collision will NOT be detected if the vehicle involved is stationary and is hit by another vehicle, even if that vehicle is travelling at 32 kph (20 mph) or greater at the time of the collision.