How to use the Sensitive Events feature

Overview

Damstra Safety has a Sensitive Events feature within the Events module. The Sensitive Events feature is designed to override User Access and only present Events to selected individual(s) due to it containing confidential or Sensitive information that should not be seen by other Users. 

How does the Sensitive Events feature work?

• Users can mark an Event as 'sensitive' when adding an Event via Damstra Safety directly

• Users can mark an Event as 'sensitive' via a Web Portal form or via the Notify app if this is enabled via VForms Portal settings

• Administrators can optionally define a minimum number of sensitive users that must be given visibility of a sensitive event whenever a new Sensitive Event is submitted. 

• Only users marked as ‘Sensitive Users’ via User Authorisation may be given visibility of a sensitive event.

• Only those Sensitive Users explicitly selected to be given visibility of a particular sensitive event can view / edit the details of the event. The Event will be hidden from all other Users.

• Sensitive Users may be assigned as a Standard Investigator to a sensitive event even if they are not designated as an 'Investigator' in their Worker record.

• Any person can be assigned to Corrective Actions associated with a Sensitive Event, but only Sensitive Users with visibility of the underlying Sensitive Event will be given the underlying Event details in the notification email.

How do I mark a User as a 'Sensitive User'?

In User Authorisation from within the Settings menu, there is a tick box option for a 'Sensitive User'.

By ticking this box the person attached to the login is assigned to a register of users that can be allocated to a Sensitive Event. 

How do I flag an existing Event as a 'Sensitive Event'?

In the Event form, there is a tick box to mark whether an event is Sensitive or not. After ticking this box, a new search field will appear.

You will need to search for and select the Sensitive User(s) who should be given visibility of the Event. If a minimum number of Sensitive Users has been set by your Organisation, you will need to select at least that number of Sensitive Users, though you may optionally select more.

How will Sensitive Users know that there is a new Sensitive Event for them to review?

The selected Sensitive User(s) will  receive an email notification advising that they have been assigned as a Sensitive User to a Sensitive Event.

They can now view the event from their register as they would any other event.

This will not show for any user other than the individual who it has been assigned to.